Admiral Casino - Бонусные выигрыши конфискованы казино.

I've been scammed. To unlock the welcome bonus, you must wager 100,000 euros with it. Somehow, I managed to do exactly that after winning a lot of money at the outset and playing non-stop for 7 hours. But guess what happened? The casino refused to give me even a single euro of the real bonus, claiming that I had violated their terms and conditions. When I asked why, they wouldn't even respond, despite the fact that it was a miracle I'd managed to unlock the bonus in the first place.

Only 1 out of 100 people will be able to complete the rollover of their terrible welcome bonus. And if they do, the casino will treat them just like they did me. Definitely not recommended.

sono stato scammato , per sbloccare il bonus benvenuto devi giocare 100.000 euro con esso per sbloccarlo, non so come ma sono riuscito vincendo molti soldi al inizio e giocando per 7 ore di fila, indovinate cosa è successo ? il casino non mi ha dato neanche un euro di bonus reale e la loro motivazione è che ho violato i termini e condizioni generali, gli ho chiesto cosa per esattezza visto che è gia un miracolo che avessi sbloccato il bonus e non mi hanno risposto

Uno su 100 persone riuscirà a finire il rollover del loro terribile bonus benvenuto e in quel caso si comportano come hanno fatto con me, da evitare

Hello vilmalineare,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Admiral Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What kind of bonus did you use? Can you please forward your bonus and betting history to nikolas.b@casino.guru? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear vilmalineare,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I used a fun bonus on the slots that they had chosen that I could use to play them, I completed the rollover by winning 30,000 euros, they didn't even give me a single euro, these stinkers

my account is verified

ho usato un fun bonus sulle slot che loro avevano scelto che potevo usare per giocarci ho completato il rollover vincendo 30.000 euro non mi hanno dato neanche un euro sti fetenti

il mio account si è verificato

Dear vilmalineare,

Can you please advise if it was a deposit or a free bonus? Please forward your deposit, bonus and betting history along with the communication between you and the casino to nikolas.b@casino.gur.

Dear vilmalineare,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Dear vilmalineare,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru