BetFlip Casino - Запросы игроков на вывод средств задерживаются.

I have lost count of the times I have requested a withdrawal of my money and it is always rejected.

Saying that my account is correctly verified and every time I contact them via chat they give me some new excuse, ending the conversation with me having to wait for the department in charge to answer me...

I've been here for weeks and have sent several emails. THEY NEVER REPLY IF THE ISSUE IS ABOUT WITHDRAWING YOUR MONEY!

If your question is about any other matter, they do answer emails. They do this to avoid paying, they wait for time to pass and you to despair. From what I see, I am not the only one who has fallen for this fraud. They have my €1327.82 and they keep it just because...

The withdrawals I make are cancelled within 24 hours with no explanation given. I have tried 6 times.

On February 20th was the first withdrawal attempt and they said that due to the high number of requests mine had been automatically cancelled... Every time it is a new excuse.

If you deposit here, forget about getting your money back. They are a real mafia.

He perdido la cuenta de las veces que he solicitado la retirada de mi dinero y siempre es rechazada.

Decir que mi cuenta se encuentra correctamente verificada y cada vez que contacto por chat me dicen alguna excusa nueva, finalizando la conversación en que debo esperar a que me conteste el departamento encargado...

Llevo semanas y he enviado varios emails. ¡NUNCA CONTESTAN SI EL TEMA ES SOBRE RETIRADA DE TU DINERO!

Si tu duda es sobre cualquier otro asunto si contestan los emails. Hacen esto para no pagar, esperan a que pase el tiempo y te desesperes. Por lo que veo no soy el único que ha caído en este fraude. Tienen mis 1327,82 € y se los quedan porque sí...

Las retiradas que hago son canceladas en 24 horas y no dan ninguna explicación. Lo he intentado 6 veces.

El 20 de febrero fue el primer intento de retirada y dijeron que debido al alto número de solicitudes la mía se habia cancelado automáticamente... Cada vez es una excusa nueva.

Si depositais aquí, olvidaos de recuperar vuestro dinero. Son una auténtica mafia.

Dear juaky24,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Do I understand correctly that you have never successfully withdrawn any funds from this casino?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina

Hi Kristina,

In answer to your question, I have never been able to make a withdrawal with this casino. Not even once.

As soon as the client deposits for the first time, he should forget about the money. It is all a scam and he will never see it again.

Are there any cases where this casino has paid withdrawals?

Hola Kristina,

En respuesta a tu pregunta, nunca he podido efectuar una retirada con este casino. Ni una sola vez.

En cuanto el cliente deposita por primera vez, que se olvide del dinero. Es todo una trampa y jamás lo volverá a ver.

Existe algún caso en el que este casino haya pagado las retiradas?

Thank you for your reply, juaky24. Unfortunately, we have come to a point where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 15+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved."This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue, however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, we have no other choice since it seems to be a common practice of BetFlip Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from BetFlip Casino.

Since this casino operates without an official license, I am not able to recommend any further steps. I wish I could be of more help.

The casino can reopen this complaint anytime.