Betspinz Casino - Выигрыши игрока удерживаются.

I signed up for this online casino they give you $30 to start with I ended up winning over $4000 then when I went to cash out they told me I needed to make a $20 deposit of which I did so at what point I tried to withdraw 3000 and they told me I needed to pay them another $150 to pay for the State and federal taxes for this money first off they they said that I could not withdraw it from the winnings which is a lie and also then they proceeded to try and argue with me about paying my federal and State taxes on it I told them no I would pay it to the IRS myself they could give me a 1099 instead they decided that they wanted to continue to call me honey and dear in every one of my return messages and tell me how they can't release my winnings like that I said well okay anything under $499 is not taxable I'll withdraw 400 and they told me I still need to pay another $20 just to get that this is an total scam

Dear brincajohn,

Thank you for submitting your complaint. I’m sorry to hear about the issue you're facing. Unfortunately, it appears that you may have fallen victim to a fraudulent scheme. Our investigation into Betspinz Casino suggests that it is likely a scam casino. While it is common for casinos to require a verification deposit from players when withdrawing winnings from a no-deposit bonus, we do not recommend doing this in this case. We have previously encountered a situation with this casino where, even after the initial deposit was made, they demanded an additional deposit from the player.

• Could you please explain whether you deposited in the casino to the casino more than the initial $20 deposit?
• Were you asked to verify your account?

To assist you further in avoiding such situations in the future, we have compiled an informative article on how to choose a secure online casino. You can find it here: https://casino.guru/how-to-choose-an-online-casino.

Thank you very much in advance for your reply.

Best regards,

Tomas

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

Dear brincajohn,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Yes I verified my account with them n no I only deposited my 20$

Dear brincajohn,

We conducted a thorough review of Betspinz Casino, and in addition to the red flags I mentioned in my response, we discovered several other indicators that suggest this platform is fraudulent.

There are several complaints from players who were requested to deposit money in order to be able to withdraw - but they did not receive their winnings in the end: 

https://www.trustpilot.com/review/betspinz.com

I strongly urge you NOT TO DEPOSIT any more money to this casino, because it's highly probable that you will never see your deposits or winnings again.

To assist you further in avoiding such situations in the future, we have compiled an informative article on how to choose a secure online casino. You can find it here: 

https://casino.guru/how-to-choose-an-online-casino ,

and we recently published an article discussing scam casinos directly here:

https://casino.guru/scam-casinos-warning

Unfortunately, we are unable to provide direct assistance with your current predicament. We advise you to report the incident to the police or a relevant legal authority for further investigation and potential resolution. Your cooperation with the appropriate authorities will help prevent others from falling victim to similar scams.

I'm sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with any other casino in the future.

Regards,

Tomas