Casino Infinity — общее обсуждение (Страница 3)

You did well if you didn't get anywhere and tried to solve the situation from your side. What did the casino tell you when you gave them different IBANs? What excuses does the casino give?

I hope that we will be able to help you and that you will get your money in the end.

Hi, when the casino told you that players from Spain are allowed to play here, do you have any proof? I looked at the terms and I didn't see that Spain was a restricted country, so it's possible that it's fine and we don't have it right on our website anymore. I'll let our team check it out.

The casino told you that you can't withdraw or something similar, why would you want help?

I am told that revolut rejects withdrawals. All my deposits so far have been from revolut. I gave them iban of other 2 banks. So far they are rejecting withdrawals and making excuses just to buy time because they think I will get angry and gamble away my winnings. They did it to me again 6 months ago, they didn't pay me and in the end I played the winnings. In the casino they think I will play the winnings again and that is why they don't pay me.

Useless casino. Shame on them!

Μου λένε ότι η revolut απορρίπτει τις αναλήψεις. Όλες μου οι καταθέσεις μέχρι τώρα ήταν από την revolut. Τους έδωσα iban άλλων 2 τραπεζών. Μέχρι στιγμής απορρίπτουν τις αναλήψεις και βρίσκουν δικαιολογίες απλά για να κερδίσουν χρόνο γιατί πιστεύουν ότι θα θυμώσω και θα παίξω τα κέρδη μου. Μου το ξανά έκαναν πρίν 6 μήνες, δεν με πλήρωναν και στο τέλος έπαιξα τα κέρδη. Στο καζίνο πιστεύουν ότι θα παίξω ξανά τα κέρδη και για αυτό τον λόγο δεν με πληρώνουν.

Άχρηστο καζίνο. Ντροπή τους !

Okay, so have you contacted Revolut if they really reject your withdrawals or not? It might be a good idea to check. 

As for losing money, definitely don't do it now. You have an open complaint and we'll see where the case goes and hopefully we'll be able to help you if the casino doesn't pay you back. After this experience, you probably won't give this casino another chance. 😥

In the end, they didn't make the withdrawals of 1462 euros for me. My account is verified, I won a month ago and was assured by the vip manager that the withdrawals were completed. Eventually the money was lost. They also deleted the winnings from my account, but I never got any money. I am attaching an e-mail from the vip manager, so you can see how liars they are!

Εμένα τελικά δεν μου έκαναν τις αναλήψεις των 1462 ευρώ. Ο λογαριασμός μου είναι ταυτοποιημενος, κέρδισα πρίν ένα μήνα και με διαβεβαίωσε ο vip manager ότι ολοκληρώθηκαν οι αναλήψεις. Τελικά τα λεφτά χάθηκαν. Τα έσβησαν τα κέρδη και από το λογαριασμό μου, όμως λεφτά δεν πήρα ποτέ. Σας επισυνάπτω ηλεκτρονικό μήνυμα του vip manager, για να δείτε πόσο ψεύτες είναι !

Hi there.

Jaro had an excellent question, and it seems you might pass it by. Could you also add the information regarding Revolut, please?

"have you contacted Revolut if they really reject your withdrawals or not?"

Might be the important, I'd say.

Of course I talked to the bank. No money ever reached them.

Βέβαια και μίλησα με την τράπεζα. Δεν έφθασαν ποτέ κοντά τους χρήματα .

If necessary, I can send you a detailed statement of revolut so that you can see that no deposit was made.

Εάν χρειαστεί μπορώ να σας στείλω αναλυτική κατάσταση της revolut για να δείτε ότι δεν έγινε καμία κατάθεση .

Thank you for your answer.

I believe the best would be to now wait for your complaint to move forward, and then if neccessary, you will be asked to send any kind of proof.

What do you say? Would it be possible for you?

Of course, I will wait for my complaint to proceed.

Βέβαια θα περιμένω να προχωρήσει το παράπονο μου .

Thank you very much, Nick should answer you soon and the case will move forward again.

I hope for a fair outcome.🙂

Dude what happened in the end..?? Did you get paid by them?? I'm asking you because I accidentally got involved with them and I'm afraid they'll do the same to me. And we're more or less in the same profits. Answer if you can. I don't joke about such matters dude, I'll even report them to the game providers in Malta for fraud. Let's see how and what their customers will play next. Let them come in and play chess then. I'll even sue the pages that advertise them, because because of the Betarades I joined and signed up with them. I just want to have other cheated people with me in such a case.

Φίλε τι έγινε τελικά..?? Πληρώθηκες απ αυτούς?? Σε ρωτάω γιατί κατά λάθος έμπλεξα κι εγώ με αυτούς και φοβάμαι ότι θα μου κάνουν κι εμένα τα ίδια. Και είμαστε πάνω κάτω και στα ίδια κέρδη. Απάντησε αν μπορείς να ξέρω. Εγώ δεν αστειεύομαι σε τέτοια θέματα φίλε μέχρι τους παρόχους παιχνιδιών στη Μάλτα θα τους πάω αναφορά για απάτη. Να δούμε πως και τι θα παίζουν μετά οι πελάτες τους. Ας μπαίνουν μετά να παίζουν σκάκι. Ως και τις σελίδες που τους διαφημίζουν θα μηνύσω, γιατί εξαιτίας των Μπεταράδων μπήκα και γράφτηκα σε αυτούς. Απλά θέλω σε μια τέτοια περίπτωση να έχω μαζί μου κι άλλους εξαπατημένους.

The player did get pay, as you see in his complaint.

May I ask what exactly is the issue you experience, though?

Dude, I got my money through Skrill twice within 24 hours!

Φίλε μέσω skrill δύο φορές εντός 24 ωρών πήρα τα χρήματα μου !

Hi Romy...still nothing...!!! But if I encounter a problem and they do the same to me, I will notify you and report it...I am already collecting evidence and data. Thank you for your interest, my dear, a happy new year to all of you. Expect my answer regarding what finally happened.

Γεια σου ρόμι ...ακόμη τίποτα...!!! Αν όμως αντιμετωπίσω πρόβλημα και μου κάνουν κι εμένα τα ίδια, θα σας ειδοποιήσω και θα το καταγγείλω...ήδη μαζεύω αποδείξεις και στοιχεία. Ευχαριστώ για το ενδιαφέρον σου γλυκιά μου καλή χρονιά να έχουμε όλοι. Αναμένετε απάντησή μου σχετικά με το τι έγινε τελικά.

Oh oh oh oh what do I have to go through with them...God help me.

Ωχ ωχ ωχ τι έχω να περάσω κι εγώ μ' αυτούς...Θεέ μου βοήθησε με.