Деньги остались в казино

I had to play at polestar casino and the money went and they won't return my money. Receipts etc. in storage

Piti pelata polestar kasinolla ja rahat meni ja eivät palauta rahojani. Kuitit yms tallessa

Hello,

not sure I understand the problem.

Does it mean that you won some money and now you can't withdraw from the casino, please?

Has your account been fully verified?

I deposited but I couldn't play because the money didn't come to the account!!! The account is now closed!

Talletin mutta en päässyt pelaamaan kun rahat ei tulleet tilille!!! Tili on nyttemmin suljettu!

But the money has not been thickened

Mutta rahoja ei ole paksutettu

Returned

Palautettu

Hello,

so the problem is that your deposit is missing and your account has been closed, right?

I would contact the bank or payment provider you used for the deposit. Can you do that please?