EmuCasino — общее обсуждение

I still can't rate the casino I have a pending withdrawal which I try to talk to the support but it's almost impossible I made the withdrawal on 08/04/2023 for 80 euros via netteler they sent me an email that would take 24 hours to be processed after 72 hours I continue waiting for any response and nothing

Ainda não posso avaliar o casino tenho um saque pendente ao qual tento falar com o suporte mas quase impossivel fiz o saque no dia 08/04/2023 de 80 euros via netteler mandaram me um email que demoraria 24 Horas ate ser processado passado 72 horas continuo a espera de qualquer resposta e nada

I think you should wait a bit longer sometimes, the weekend simply doesn't count, and there are international baking holidays, which could also cause a delay.

The casino sounds good based on the review, so I wouldn't worry for now. 🤞

Hello Radka Thanks for the reply the casino support today replied to my email and sent me this reply ""

Hi Nuno,

Greetings from the Compliance & Verification Team!

Congratulations on your recent winnings at EmuCasino. Please be informed that your withdrawal request for EUR 80.00 has now been approved and processed. The winnings should be in your account almost immediately.

If there is anything else that we can assist with, please don't hesitate to contact us.

Best Regards,

Michael

Compliance & Verification Team""

but I still don't have the amount available in my account what should I do should I wait?

Ola Radka Obrigado pela resposta o suporte do casino hoje respondeu ao meu email e mandaram me esta resposta ""

Hi Nuno,

Greetings from the Compliance & Verification Team!

Congratulations on your recent winnings at EmuCasino. Please be informed that your withdrawal request for EUR 80.00 has now been approved and processed. The winnings should be in your account almost immediately.

If there is anything else that we can assist with, please don’t hesitate to contact us.

Best regards,

Michael

Compliance & Verification Team""

mas ainda não tenho o valor disponivel na minha conta o que devo fazer devo aguardar?

Hello,

I'd give it a few more days - at least. But it seems it is on the good way now. Update me on Thursday, would you?

Radka Thanks for the help the casino made the payment took a while I wasn't used to the delay for payment but seeing that they paid me it becomes a reliable casino

Radka Obrigado pela ajuda o casino fez o pagamento demorou um bocado eu não estava habituado a demora para pagamento mas vendo que pagaram para mim passa a ser um casino de confiança

👍🙌 Great!

It's unnerving, but sometimes waiting is also a valid strategy.

I'm happy for you!

i made a deposit in this casino of 100 euros by skril but i still haven't received my deposit i have proof

eu fiz um deposito neste casino de 100 euros pelo skril mas ainda nao recebi o meu deposito tenho provas

That's unpleasant at best.

How long have you been waiting?

Well, did you try to check incompleted transactions? Are you sure the sum wasn't sent back in the meantime? Sometimes, it happens.

I would also ask the Skrill support to check it out if I were you.

Let us know how it goes.🤞

Don't play here. Terrible RTP with outdated information on their promo.

What kind of outdated information? Could you be more specific please?

This casino has no active License. They write on their front page: EmuCasino is operated, licensed and authorised to offer online gaming services and makes no representation as to the legality of such services in other jurisdictions.

If you ask the chat, they can not tell you the license and also they are asking why you ask for that question

The information on our website says that this casino operates under the Curaçao (GC) and its license is valid. If you have some different information, could you please provide it to the contact person you will find at the bottom of the site?

Thank you.