Kingmaker Casino — общее обсуждение (Страница 3)

Don't deal with this casino anymore they do everything to fool us!!! Too bad they don't shut them down!!! People always have a useless excuse to tell you!

Μην ασχολείστε άλλο με αυτό το καζίνο κάνουν τα πάντα για να μας κοροϊδεύουν!!! Κρίμα που δεν τους κλείνουν!!! Οι άνθρωποι έχουν πάντα μια άχρηστη δικαιολογία για να σου πουν!

I have requested a withdrawal of €400 since 03/20 I still haven't received my money and all I get as a response is not to worry and that my withdrawal is in the final stage of processing. While the limits they give themselves are a maximum of 3 working days starting from the day after the request was submitted.

Έχω ζητήσει μία ανάληψη 400€ από τις 20/03 ακόμη δεν έχω λάβει τα χρήματα μου και το μόνο που παίρνω σαν απάντηση είναι να μην ανησυχώ και ότι η ανάληψη μου βρίσκεται στο τελικό στάδιο της επεξεργασίας. Ενω τα όρια που δίνουν οι ίδιοι είναι το ανώτερο 3 εργάσιμες ημέρες αρχίζοντας από την επόμενή της υποβολής του αιτήματος.

Hi @Dimidim,

We're sorry you're having trouble with your withdrawal. Withdrawals usually can take some time.

Can you please send us your player ID or the email connected to your account to: complaints@kingmaker.com, so we can investigate further the issue?

I have done that too no response there either. All they say is extra time to check it out

Το έχω κάνει και αυτό καμία απάντηση και εκεί. Το μόνο που λένε είναι επιπλέον χρόνος για να το ελέγξουν

Hi @Lilai,

Without any account details, we cannot help you. Please send us your player ID or the email connected to your account to: complaints@kingmaker.com.

Just checking, is this your email d*********o@gmail.com?

Yes

There is an email sent at 5:07pm (EET) with a response. Please check it out and if you have any questions, you can respond to that thread.

We understand that waiting for a response can be frustrating and we're sorry it takes so long, but we need to check all the details and that can take a while. We kindly ask for a little patience.

Kind regards,

Kingmaker team

I have seen this message and that is what I said above. That you are asking me for additional time to review the matter. Which means an extra delay in getting my money

Το έχω δει αυτό το μήνυμα και αυτό είπα και πιο πάνω. Ότι μου ζητάτε επιπλέον χρόνο για να ελέγξετε το θέμα. Που σημαίνει επιπλέον καθυστέρηση στο να λάβω τα χρήματα μου

How long do such checks take? Other casinos solve such problems in live chat. I'll tell you like it is, you don't want to pay out at all! I had previously agreed on the live chat and a colleague of yours said that if the payment is rejected again, which clearly happened today, I should contact you and the payment will be made manually. But then there was another APPLICATION TO THE FINANCIAL DEPARTMENT and now I have to wait again until it is approved and and and. Make excuses and lie about everything.

Wie lange dauern bitte solche Überprüfungen, andere Casinos schaffen solche Probleme im Livechat aus der Welt. Ich sag wie es ist, Sie wollen garnicht Auszahlen!. Ich hatte vorhin beim Livechat abgemacht, sowie ein Kollege von ihnen meinte, wenn die Zahlung wieder abgelehnt wird, was heute ja wie klar passiert ist, soll ich mich melden und man zahlt manuell aus. Aber dann kam es wieder ANTRAG AN DIE FINANZABTEILUNG und jetzt muss ich wieder warten bis das noch genehmigt wird und und und. Alles ausreden und lügen.

I have requested a withdrawal of 1000 euros, they keep getting delayed with the excuse that I have to be a little more patient. I have lost 180 euros in buyer's bonus because the page got stuck and when I renewed it was like I didn't buy it. All they ask is patience and that the request has been sent to those in charge.

Εχω ζητήσει ανάληψη 1000 ευρώ καθυστερούν συνέχεια με την δικαιολογία να κάνω λίγο ακόμα υπομονή. Έχω χάσει 180 ευρώ σε μπόνους αγοραστό γιατί κόλλησε η σελίδα και όταν έκανα ανανέωση ήταν σαν μην το αγόρασα. Το μόνο που ζητάνε είναι υπομονή και ότι το αίτημα έχει σταλθεί στους υπεύθυνους.

Apparently it was just a method to pass time. I now have 2 active payouts running again and a third payout method that will almost certainly be rejected again due to some problems. They've been withholding €1,500 from me for 4 weeks.

anscheind wieder nur eine Methode gewesen um Zeit vergehen zu lassen. Hab jetzt Mal wieder 2 aktive Auszahlung am laufen und eine dritte Auszahlungsmethode, die mit großer Sicherheit auch wieder abgelehnt wird aufgrund irgendwelchen Problemen. Seit 4 Wochen hält man mir 1500€ zurück.

The same thing to me, lies from 16/03/2024 withdrawal request and still nothing, I asked them the reason why we don't delay all sub-check a little patience, not only that I asked if kyc verification is needed no it is not needed they told me, your withdrawal will arrive soon..

Now they are asking me for kyc identification they are fraudsters, Ask everyone Reclaim the deposits from your banks it is a clear fraud let's not take our money but the law must proceed with them.

Το ίδιο πράγμα και σε εμένα , ψέματα από 16/03/2024 αίτηση ανάληψης και ακόμα τίποτα, τους ζήτησα το λόγω γιατί δεν καθυστερουμε όλο υπολεγχο λίγη υπομονή, όχι μόνο αυτό ζήτησα μήπως χρειάζεται επαλήθευση kyc όχι δεν χρειάζεται μου είπαν , η ανάληψη σου θα φτάσει σύντομα..

Τώρα μου ζητάνε kyc ταυτοποίηση αυτοί είναι απατεώνες, Ζητήσετε όλοι Reclaim τις καταθέσεις από τις τράπεζες σας είναι ξεκάθαρο απάτη ας μην πάρουμε τα λεφτά μας αλλά πρέπει να προχωρήσει ο νόμος μαζί τους.

The last thing I spotted was a change in the reply from the casino representative, the email address was updated to "complaints@kingmaker.com"

Luckily, the casino representative seems to be active in this thread, so I would leave a response regarding the delay to him if you don't mind. (Kingmaker Casino)

Hello,

As you can see, you are not alone in this situation. I'm sorry to say that, but at this point, I think a response from the official casino representative would be better for you.

I understand it feels suspicious when you're getting inconsistent information from the casino, so if you ever feel you ran out of options, please consider submitting a complaint 👈.

It's completely free, but first try to pass the verification, please. One way or another, if they said it was necessary, I would presume they were right in the end. 🤷‍♀️

I never saw something like , i have long time to play online casino , even cadinos with no license they never scammed

To have so much people running same situation , its clearly scam

I cant explain someone

I asked if they need kyc verification they told me not needed like others same lies same respond

Copy paste answers

All this is fixed to scamm people

I can't think something else

I have massive problems at kingmarker casino regarding the payout. It's just not being processed and I've been waiting for 6 days. What's wrong with your reviews???

Ich habe massive Probleme bei kingmarker casino was die Auszahlung betrifft. Es wird einfach nicht bearbeitet und warte schon 6 Tage. Was stimmt mit euren Bewertungen nicht???

Hello, dear player.

Although I understand you feel this way, the safety index/overview says it quite clearly:

"We've thoroughly reviewed Kingmaker Casino and marked it as a fresh online casino. It hasn't been operating for long enough, so it's too soon for us to give it a normal Safety Index rating we give to established casinos. "

I'm sorry to say that, but playing in a fresh casino is always risky, because no one, not even us, of course, knows what may happen, whether such a casino will live long enough.

Read this thread, please.

I hope you will be paid soon!

Dear Customer,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.We kindly invite you to contact our support team via email: complaints@kingmaker.com or chat.

Please provide our support team with your account details and so we could review the details of the case.

Sincerely,

The Kingmaker team.

Hi @sebbok,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.We kindly invite you to contact our support team via email: complaints@kingmaker.com or chat.

Please provide our support team with your account details and so we could review the details of the case.

Sincerely,

The Kingmaker team.