Lucki9.casino OSiTO логотип

Be very careful! This casino is a complete scam and I don't know how to report it. I made a deposit of €25 and they took €52 from me! And I thought it was the 100% bonus. I made another deposit of €25 and they didn't even give me €1 as a prize. I spoke to the support team and they told me to send them a PDF. The bank took money from my account. Now I will block my card. Here are the photos and the evidence. If you notice, they say that Christ bought coins

Mucho cuidado! Este casino es pura estafa y no sé cómo denunciar, hice un ingreso de 25€ y por toda la cara me an cojido 52 euros !! Y yo me creía que era el bono 100% hago otro ingreso de 25€ y ni siquiera me da 1 un euro de premio ablo con la asistencia y me dicen que le mande PDF banco me an cojido dinero de mi cuenta ahora bloquearé mi tarjeta aquí tengo las fotos y las pruebas si os dais cuenta dicen que compre cristo monedas

Hello,

I don't believe we are familiar with this casino. Could you kindly provide the full web address, please? Might be important.

As far as I can understand, you are in no contact with anyone from this casino; am I correct? I think these screenshots seem only to present your messages. May I know whether and what the casino has told you so far?

Is the main issue missing deposit bonus?

To me, it seems that the deposited sum was larger than you expected, yet somehow you depsoit again to get some bonus.

Since it is not very clear to me, I'd prefer to wait for your replay first. Thank you.

Scam Be careful when you deposit money, they leave your account empty. I deposited €25 and they took everything out of my bank account.

Estafa cuidado al ingresar dinero te dejan la cuenta vacía ingrese 25€ y me sacaron todo lo que tenía cuenta bancaria

I just found your additional posts. It almost sound like your payment method details were

misused. Have you informed your bank? You should do so immediately! Additionally, a word of advice: never use debit card issues to your main bank account; prefer much safer virtual cards. Use a separate amount allocated on the virtual card for paying online. If this virtual card gets abused, only the amount reserved for the virtual card will be "lost." Yet your main balance will very likely be untouched.

Yes https://lucki9.casino/login

thank you so much.

Si https://lucki9.casino/login

muchas gracias.

The main problem is not the lack of bonus, on the contrary, I did not want bonuses, I made a deposit of €25 to pass the time and they took €52 from me in all fairness, thank goodness I only had that money in that account and I posted this comment so that the same thing that happened to me at this casino does not happen to you.

El problema principal no es la falta de bono al revés yo no quería bonos, hice un ingreso de 25€ para pasar el rato y por toda la cara me an cojido 52€ menos mal que solo tenía ese dinero en esa cuenta e puesto este comentario para que no le pase lo mismo que a mí en este casino

Hello,

I finally managed to access the site; thank you for the link. I also made the link passive so the others would have more time to read this conversation first.

Hopefully I got it right this time: you only wanted to deposit €25; instead, €52 was debited from your bank account. Luckily for you, it was left on your account, so you have not lost more.

After that, the support told you to send them some pdf file—transaction history perhaps?

More importantly, has anyone responded to you ever since, please? In most cases, it takes some time to investigate the matter, and I presume this is not something easy. Still, I'm not that convinced the casino is responding to you regarding the problem.

Well, you are more than welcome to submit a free complaint against the casino; it does not matter this site is not in the list - just use the option "Casino not in the list above? Click here".

This link leads to the complaint section 👈

Let me know how it went!