QuickWin Casino - Игрок не получил бонус на депозит.

I made a deposit on the Quick Win website, and did not receive the bonus. Then I asked to delete my account, and was told that the name of the site is not this, as you can see in the screenshot. This establishment is a scam.

Fiz depósito no site quick win, e nao goi creditado o nonus. Depois pedi para deletar a conta, e me disseram que o nome do site nao e este como podem ver no printe. Esta casa e uma fraude

Hello Evandr20,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with QuickWin Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What kind of bonus were you supposed to get? Do you have any real money balance left on your casino account? Did you try to close it directly within your casino account?

Looking forward to your answer.

Regards,

Nick

Dear Evandr20,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

My account was deleted, I said I was going to complain to casinoguru and it was deleted

Minha conta foi escluida, falei que ia reclamar no casinoguru e foi deletada

Hello Evandr20,

Your first post states that you requested the account deletion. Was the deposit you made there still on the account or was it lost already?

Dear Evandr20,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.