QuickWin Casino - Игрок пытается вывести свой выигрыш.

My withdrawal keep getting cancelled no email to inform me live chat copy and paste answer's. Made my frist withdrawal on the 10th October which was cancelled due the verification which I have done and has been accepted. Second withdrawal on the 17th of October which has been cancelled made 3rd withdrawal on the 22nd of October .. I'm do confused quickwin casino

Dear NERO43, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that you have made one successful withdrawal so far? Could you please post a screenshot of your withdrawal history here?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards, 

Kristina

I have never had a successful withdrawal it's the same one since the 10th of October..there was no bonus ..I got no email to say why

Thank you for your reply, NERO43. Which payment method to withdraw your winnings have you opted for? Have you tried using any alternative withdrawal methods (if they are available)?

Have you tried contacting the casino regarding this issue? Please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.

Dear NERO43,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.