Wildz Casino - Аккаунт игрока заблокирован.

My account gets blocked every week

Jede Woche wird aufs neue meine Konto gesperrt

Dear DonDome92,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Wildz Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Dear DonDome92,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I've verified my account multiple times and it's been approved multiple times...but every time I log out and back in the next day, the verification is gone and the account is locked

Ich habe mein Konto bereits mehrfach verifiziert und es wurde auch öfters schon genehmigt....jedes Mal wenn ich mich aber auslogge und wieder am am nächsten Tag ein dann ist die Verifizierung wieder weg und Konto gesperrt

Dear DonDome92,

Did you ever receive a confirmation of the verification? Can you please forward your communication with the casino to nikolas.b@casino.guru?

Dear DonDome92,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.