Betsolino Casino - Вывод средств игрока задерживается.

Hello ,

I have been waiting for the payment since 03.02.25.

Casino does not respond to live chat and email inquiries. Documents have been submitted.

Hallo ,

ich warte seit 03.02.25 auf die Auszahlung.

Casino reagiert auf keine Anfragen im Livechat und per E-Mail. Dokumente wurden eingereicht.

Dear Zippex83,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina

Winnings have been made but nothing has been paid out and no response has ever been received. Do you know if any players have successfully cashed out there?

Gewinne wurden erzielt aber bis jetzt nichts ausgezahlt und nie eine Antwort erhalten. Wissen Sie ob Spieler dort schon erfolgreich ausgezahlt haben?

Dear Zippex83, 

Thanks for your message and provided information.

Unfortunately, I would like to inform you that since this casino has 20+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Betsolino Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Betsolino Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.