Betti Casino - Игрок не может получить свой кэшбэк.

I've been fighting to get my cashback since Thursday.

Seit Donnerstag kämpfe ich mir mein caschback Zu kriegen .

Dear Elino4ka81,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betti Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Yes, since Thursday I've been writing to them about my cashback, what I have. Wrote it to myself because it cost me 2,200 euros, and I didn't get any points either.

Ja seit Donnerstag schreibe ich denen wegen mein caschback , was habe. Sie mir selbst geschrieben , weil 2200 Euro hat das einfach gefressen , ich habe auch keine Punkte gekriegt .

Dear Elino4ka81,

Can you please specify the cash back bonus? Do you have any link for it? Can you clarify how much did you deposit and spent/lost and during what period is the cash back supposed to be paid?

Dear Elino4ka81,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.