Онлайн-Казино Casinia — общее обсуждение (Страница 3)

Good morning rewritten, they ask me for the ID that confirms the win but I repeated to them that the ID was not registered because the block was instantaneous and consequently the win was not recognized........

Buongiorno riscritto mi chiedono l id che confermi la vincita ma gli ho ripetuto che l id non è stato registrato xche il blocco e stato istantaneo e di conseguenza non mi è stata riconosciuta la vincita........

Truly a shame.....if you don't prove your ID they can't do anything else

Veramente una vergogna.....se non dimostrò l id loro non possono fare altro

But really.... scammers' tactics......they reset the game error in a few days.....and they ask me for the id........smartly blocking the game and the id doesn't exist because with the block the winnings were not uploaded to me

Ma veramente....tattica da truffatori......hanno resettato in pochi giorni l errore del gioco.....e mi chiedono l id........furbamente blocco del gioco e id non esiste xche con il blocco non mi è stata caricata la vincita

I reckon that it should be all shown in the game history, and I hope that I am right. That is why you really need to wait for our complaint team to have the time to investigate all of this. If the casino won't be able or willing to get it solved on its own, we will help you.

I await your response.....there is no ID in the history because everything was blocked....by blocking everything the win was not recognized and consequently the win was not recorded..... ..in fact their last reply this morning if there is no bet ID they can't do anything....what a thieves' tactic.........blocking everything and the blocking persisted for three days they didn't recognize my name simple win their scammer tactic......sorry to be so repetitive......sorry, have a nice day

Aspetto una vostra risposta.....nella cronologia non c è l id perché si era bloccato tutto.......bloccando tutto non è stata riconosciuta la vincita e di conseguenza non è stata registrata la vincita.......infatti loro ultima risposta stamattina se non c è l id della scommessa non possono fare nulla....che tattica da ladri..........bloccando tutto e il bl9cco persisteva tre gg non mi hanno riconosciuto la vincita semplice la loro tattica da truffatori......mi dispiace essere così ripetitiva......scusami buona giornata

There is no need to apologize. I can surely understand how you feel. Try to be patient, though, and the issue will hopefully be resolved soon.

Good morning,

I requested two withdrawals of €500 each but they are still under evaluation.

Since I won another €1700 and reading the reviews it seems like it is not a reliable site, I ask for your support to get all my money back.

can you help me? What are past experiences like from other users?

Thank you

Buongiorno,

ho richiesto due prelievi di 500€ l’uno ma sono ancora in valutazione.

Siccome ho vinto altri 1700€ e leggendo le recensioni pare non sia un sito affidabile, chiedo un vostro supporto per riavere tutti i miei soldi.

potete aiutarmi? Come sono le esperienze passate da altri utenti?

Grazie

If you talk about the Casinia casino they are big scammers......I hit the mega jack but everything stopped instantly......consequently the winnings were not recorded and so they rely on the fact that if there is no they can't do anything with the bet ID.....but if the win wasn't collected because I repeat everything stopped with error 211......immediately....at first they told me to wait 24 hours.....the time has definitely passed for them to reset everything and not recognize my winnings......truly disgusting....it should be closed immediately.....cheats and scammers

Se parli del casino casinia sono dei grandi truffatori......ho centrato il mega jack ma all istante si è bloccato tutto......di conseguenza non è stata registrata la vincita e così si basano che se non c è l id della giocata non possono fare nulla.....ma se la vincita non è stata incassata xche ripeto si è bloccato tutto con errore 211......all istante....dapprima.a mi han detto di aspettare 24 ore.....passate eccome il tempo per loro di resettare tutto e non ric9noscermi la vincita......veramente uno schifo....sarebbe da chiudere immediatamente.....imbroglioni e truffatori

Yes but I am interested in withdrawals, having already won I want to understand if they let you withdraw or not

Si ma sono interessato ai prelievi, avendo già vinto voglio capire se ti fanno prelevare o meno

Can someone from the staff help me? Thank you

Qualcuno dello staff può aiutarmi? Grazie

Hello there. May I ask when exactly you requested the withdrawal and if your account is fully verified at this casino? Only after we have some more details can we have a better understanding of your case and try to help you out if needed.

If you'd like to know about the player's experience, you can browse through the user reviews here; it could help you, for sure.

Please let us know if you have any updates from the casino, we'll wait for your reply.

Just a tip.😉 Next time, try to use the "reply" button to write a message to someone particular. This way, he'll be notified about your post.

Hi, I requested it 3 days ago but I'm very worried as some reviews say they don't pay out the winnings.

my account is verified, if you want I have all the screenshots you need.

Thank you

Ciao, l’ho richiesto 3 giorni fa ma sono molto preoccupato in quanto alcune recensioni dicono che non pagano le vincite.

il mio account è verificato, se volete ho tutti gli screenshot che servono.

grazie

There is no need for any evidence right now, thank you. Unfortunately, our complaint team will not be able to intervene as of now. Usually, we give casinos 14 full days to process the withdrawal.

Have you had any successful withdrawals there before?

Please keep us informed about any updates regarding this, and hopefully there won't be a need for you to file a complaint.

I feel cheated. After more than 12 days, I have tried several times to withdraw my money. And they only give me delays and excuses. Go. To report to the police. And on social networks.

Me siento estafado. Después de más de 12 días ,he intentado varias veces el retiro de mi dinero. Y solo me dan largas y excusas. Voy. A denunciar a la policía. Y en redes sociales.

D very much agree

D accordissimo

Uhm, I'm really sorry, but the police won't help you. May I know what roundabouts you are currently getting instead of payment?

In any case, if they fail to resolve the matter in the next few days, I would like you to know you can complain about the casino for free through our Resolution Center. Are you familiar with the process?

However, I hope such a step is inevitable.

Hello, I wanted to know if anyone by chance has withdrawn money from Casinia, since I have had a withdrawal in the process of being verified for a week and they just keep dragging me out!! I don't know what to do…..thanks in advance

Buenas,quería saber si alguien por casualidad dio retirado dinero de Casinia,ya que tengo un retiro en proceso de verificación desde hace una semana y sólo me dan largas!!no se que hacer …..gracias de antemano

Could you tell us what the issue is exactly, please?

I have been requesting a withdrawal since 2/06, they tell me that it will take between 3-5 business days to process, a week passes and the withdrawal is still under review, I talk to them and they tell me that the finance department is taking longer than normal All this, at the moment they did not ask me for any verification, because it makes me doubt whether Casinia is trustworthy or not!

Llevo desde el 2/06 con un retiro solicitado,me dicen que entre 3-5 días hábiles se procesará,paso una semana y sigue el retiro bajo revisión,hablo con ellos y me dicen que el departamento de finanzas está tardando más de lo normal,y a todo esto de momento no me pidieron ninguna verificación,pues me crea dudas si es de fiar Casinia o no!