Slottica Casino - Игрок пытается вывести свой выигрыш.

Hi I saw an ad on Instagram where a guy taught me how to make money at slottica casino he told me to deposit 50 reais there he would help me more as soon as I deposited he didn't answer me anymore and the casino won't let me withdraw my money if you can help me thanks.

Oii eu vi um anúncio no Instagram onde um cara ensinava como ganhar dinheiro no cassino slottica mandou eu depositar 50 reias la que ele iria me ajudar mais assim que eu depositei ele não me respondeu mais e o cassino não deixa eu fazer o saque do meu dinheiro se vocês puderem me ajudar agradeço.

Dear kauemuller10,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account has been fully verified? Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?

Please understand, without verifying your account, you won’t be entitled to any withdrawals.

However, I believe we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear kauemuller10,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we cannot proceed with the investigation or provide any potential solutions due to the lack of response from the player.

The complaint can be reopened by the player at any time.