Spin247 Casino - Вывод игрока отложен.

Hello, I had to pay out € 100 5 times each time I wrote to support several times by email and an email came back twice, then an SMS that I have to verify myself, I did on 09.09 and then no more feedback.

NEGATIVE: Very, very bad support.

Payout has been in the pending status for months!

Hallo ich habe jeweils 5 mal 100€ auszahlen müssen habe den Support öfters per Email angeschrieben und 2 mal kam eine Email zurück dann eine SMS dass ich mich verifizieren muss habe ich am 09.09 getan und dann keine Rückmeldung mehr.

NEGATIV: Sehr sehr schlechter Support.

Auszahlung steht seit Monaten in den Status Ausstehend!

Hello Nathalie,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Spins247 Casino. Please allow me to ask you a few more question before we would try to contact the casino to clarify it as much as possible.

When did you first request for a withdrawal in the casino? Did you use any deposit or no deposit bonuses and if yes, which one. Also please note that until your account was not verified, it isn't really relevant how long is the withdrawal pending as it is not possible to withdraw without finished verification.

If you have any proof or communication between you and the casino, please send it to nikolas.b@casino.guru.

Looking forward to your answer and I hope we will be able to help you out in your case.

Regards,

Nick

Casino.guru

Email went out to her

Email ist raus gegangen an sie

Dear Nathalie,

Could you please answer any of my previously asked question? Based on your last respond I have basicly no idea what did you mean by it or if there is any update regarding the case.

Dear Nathalie,

We haven't hear from you in a while and you did not respond to our questions before. Please note that based on that we ewill be now forced to reject the complaint.