Stake7 Casino - Игрок сделал запрос GDPR около года назад.

Hello,

I have very, very often and about a year ago started to make a GDPR request, also with a deadline etc., but unfortunately there is no answer in this regard.

What can I do.

Many greetings

Hallo,

ich habe schon sehr, sehr oft und vor ca einem Jahr begonnen eine DSGVO Anfrage zu machen auch schon mit Fristsetzung etc, aber leider kommt keine Antwort diesbezüglich.

Was kann ich tun.

Viele Grüße

Dear ewaldpr,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you elaborate? What exact information you have requested from the casino, please?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear ewaldpr,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.