IceCasino — общее обсуждение (Страница 23)

Dear marquinhosvbb

Here is a fair deal. Please provide any proof that you are blocked, and Icecasino will grant you 5k.

How about that?)

Warm regards

Now I'm going to find out if ice Casino has a say!!!

Below are the screenshots that my account has been blocked and I can no longer use any benefits!!

I want the 5k I want to see if he has honor!!!

Any bonus I try to activate, this message appears, ICE CASINO blocked me after cashing in but now they promised me 5 k if I prove that I'm blocked, that's the proof!!!

Pix 34872215869

Send me PIxxxxxxx now

Agora vou saber se o ice Casino tem palavra!!!

Segue os prints de que minha conta foi bloqueada e não consigo mais utilizar qualquer benefício!!

Quero os 5 k quero ver se tem honra!!!

Qualquer bonus que tento ativar, aparece essa mensagem a ICE CASINO ME bloqueou depois de faturar mas agora me prometeu 5 k se provar que tô bloqueado tá a prova aí!!!!

Pix 34872215869

Já me manda o PIxxxxxxx

If you want more proof, I'll send it. 

If I earn 5 k, I'll work to promote you for the honor of my word!!

Pix 34872215869

Se quiser mais provas eu mando viu

Se eu ganhar 5 k trabalho pra divulgar vcs pela honra da palavra!!

Pix 34872215869

Hello,

Upon checking the screens above, we can firmly confirm that you (player) can access your profile, and you are not blocked.

Please, kindly, do not mislead other customers.

Also, your complaint should be resolved by now, we are looking forward to hearing from you!

Kind regards

From what you posted here, it looks like you don't have a blocked account. 

I would also like to point out that according to the complaint it looks like the money is on its way and you should get it soon. Could you let me know if this has happened ? 

I will wait.

I received the amount, thank you, I already knew that they wouldn't pay the 5 k but blzz, I was blocked, look, I sent 8 prints, you don't authorize me to use the bonus, you blocked me, I ask you to kindly unblock me and the amount of 5 k that you promised because I I'm still blocked, so the proof I used is that now I'm blocked 

Recebi o valor obrigado, Já sabia que não iriam pagar os 5 k mas blzz, dsta bloqueada olha aí mandei 8 prints, não autoriza eu utilizar o bonus vocês me bloquearam, peço por gentileza me desbloqueiam e o valor de 5 k que prometeram pois eu estou bloqueado ainda, aí a prova que eu utilizava é que agora estou bloqueado

Follow the entire conversation with the Bonus Manager, he refuses to say that the account is blocked, but he states the reason that he does not accept the bonus, that is, it is blocked 

Segue toda a conversa com o Gerente de bônus, ele se nega a falar que tá bloqueada a conta, porém ele afirma o motivo que não aceita o bonus ou seja tá bloqueada

Now you have to comply because in addition to blocking my account, they promised 5 k and I hope they unlock it and pay me the 5 k!!

If you want, I can show you the recording that is blocked.

Agora vocês tem que cumprir porque além de bloqueada minha conta, prometeram 5 k esperam que desbloqueiam e me paguem os 5 k!!

Se quiser eu a gravação que tá bloqueada eu mostro tb

Who am I mistaken??? 3 reasons now I'm saying that I'm wrong, it's moral damage and I have proof!!!

They promised me a 5k pix if I proved it, they blocked me after I won the test, okay? 

Tô enganado quem??? 3 motivos agora tão falando que tô enganado é dano moral sendo que tenho provas!!!

Me prometeram pix de 5 k se eu provasse que me bloquearam depois que ganhei a prova tá ai

I WAS SIMPLY BLOCKED I CANNOT ACTIVATE ANY TYPE OF BONUS AFTER I WON

Okay now I made the video proving that after I won, you decided to block my account and no longer accept any type of bonus, it's fair that we resolve it as agreed, I've proven it now pay me the 5 and unblock me then I think it's fair for me to apologize after you comply and resolve as agreed

SIMPLESMENTE FUI BLOQUEADO NAO CONSIGO ATIVAR MAIS NENHUM TIPO DE BONUS DEPOIS QUE GANHEI

Pronto agora fiz o vídeo provando que depois que eu ganhei, vocês decidiram bloquear minha conta e não aceitam mais nenhum tipo de bonus, é justo resolvermos conforme combinado, provei agora me paga os 5 k e me desbloqueia aí acho justo eu me desculpar após vocês cumprirem e resolver conforme combinado

Dear marquinhosvbb

Once again, we do emphasize, your account is not blocked, you can freely access it at any time.

The complaint was resolved (based on your response above).

But what concerns the bonus offers - the system itself defines the eligibility of the bonuses to one or another player. At long last, bonus is a casino money.

We do wish you luck and huge wins with the real money!

Kind regards

Okay now I'm proving it since they said I'm cheating!! Follow me there too

I'm still waiting for the 5k to be paid.

If my video hits I'll share the profit ok, there's one of mine that reached 240 thousand let's hope!!

Pronto agora tô provando já que falaram que estou enganando!! Me segue lá tb

Fico no aguardo do pagamento dos 5 k

Se meu vídeo bombar eu divido o lucro ok, tem um meu que atingiu 240 mil vamos torcer!!

Dear marquinhosvbb

Maybe it's a language barrier, but above we explained that your account is not blocked.

Should you have any further questions - please feel free to contact support.

Best regards

I SAID THEY WOULDN'T PAY THE 5K

YOU DON'T HAVE HONOR EVEN WITH WORDS SPEAKING IS EASY, I PROVED THAT I HAVE THIS BLOCK ON THE ACCOUNT, AFTER I MADE A PROFIT ON THE HOUSE YOU BLOCKED ME AND I CAN'T ACTIVATE ANY MORE BONUSES

One more proof, you always give an excuse, each service channel invents something

You have already reported above that "it could be a language barrier" that is, affirmation of the blockade but you have no honor and fear of telling the truth

FALEI QUE NAO IAM PAGAR OS 5 K

VOCES NAO TEM HONRA NEM COM A PALAVRA FALAR É FACIL, PROVEI QUE TENHO ESSE BLOQUEIO NA CONTA, APÓS EU TER LUCRO NA CASA VOCES ME BLOQUEARAM E NAO CONSIGO ATIVAR MAIS NENHUM BONUS

Mais uma prova, vc cada vez dao uma desculpa, cada canal de atendimento inventa uma coisa

Vc já relatou acima que "pode ser uma barreira de idioma" ou seja afirmação do bloqueio mas não tem honra e medo de falar a verdade

LIKE THE ACCOUNT IS NOT BLOCKED, YOU JUST CANNOT ENJOY THE BENEFITS LIKE ANY OTHER USER, BECAUSE YOU WERE LUCKY NOT TO USE OUR BONUSES (BLOCKED)

IF YOU INVOICE WE WILL BLOCK YOU!!!!

TIPO A CONTA NAO TA BLOQUEADA, VOCE SO NAO CONSEGUE DESFRUTAR DOS BENEFICIOS IGUAL QUALQUER OUTRO USUARIO, PORQUE VC FOI SORTEADO PARA NAO UTILIZAR OS NOSSOS BONUS(BLOQUEADOOOOOOOOOOO)

SE VOCE FATURAR TE BLOQUEAMOS!!!!

I will consult with the lawyer according to the fine that can reach 200 times the promised value of 5 k, don't go around promising everything if they won't fulfill it!!! And for moral damages to say that I'm deceiving people, apart from the blockage for having invoiced I don't know how to proceed but wanting to lie and make me look wrong, look at my case against Itaú if I lost, for the last time I'll let you know we can negotiate but talk don't treat me in bad faith, because after the case arrives and the judge condemns you, you beg for God to make a fair deal

Vou me orientar com o advogado segundo a multa pode chegar a 200 vezes o valor prometido de 5 k não saia prometendo tudo por aí se não vão cumprir!!! E por danos morais falar que estou enganando as pessoas, fora o bloqueio por ter faturado não sei como proceder mas querer mentir e me colocar como errado, olha meu processo contra o Itaú se perdi, pela última vez aviso podemos negociar mas conversem não me tratem de má fé, porque depois que o processo chega e o juiz condena vocês imploram por Deus pra fazer acordo justo

I deposited using crypto usdt trc20 usually it takes 5 min, I waited for 2 hours and the money are still not credited, they are telling me it will take up to 96 hours????? I mean wtf, how is positive for this casino to have a 9.8 rating?

Transactions through TRC20 (be it TRX or USDT) don't even take 5 minutes, I suppose this is a problem with their crypto payment provider, 96 hours is definitely ridiculous, verifying a crypto payment is as simple as checking the txid, I suppose in this casino first the payment provider receives the deposit and then it notifies the casino for the balance to be credited to the user's account. It would be good to know which payment provider it is, I have done these casino transactions through coinspaid and bvnk, so far had no problems with any of them

An account that is restricted from bonuses is not a blocked account, it's a partial restriction, if you can log in, play and withdraw, I don't really see the problem. I got restricted from bonuses in the past by different casinos, this happens, it's normal, when a casino feels certain user is a liability they will cut bonuses off, all you can do is withdraw and close your account and bet somewhere else, that's what I have done in the past and everything worked out fine, you will find casinos that will regularly give bonuses if you make consistent clean deposits, have a decent turnover or a decent VIP level, when a casino decides to cut off bonuses there is nothing to do

The payment provider is calypso,

Is just frustrating